Property help

Heating, hot water, Wi-Fi and appliances

I am a guest the host housekeeping

Choose a property

Ask a question, or add a photo of a control, display or appliance. If you smell gas or something is unsafe, leave the flat and call 0800 111 999 (gas) or 999.

Status notes and guest reports

Photos of the controls

📷 Add photo Selected photo

An AI assistant: it can be wrong and can't operate anything. Chats are saved so the host can improve the answers; photos are sent to the AI service but not saved. Don't include personal details. ·

Report a problem or send an update

Tell the host what's wrong, what's changed, or what the assistant got wrong. Your conversation so far is included. This is not monitored around the clock: for anything urgent, message your host through the booking platform.